What is Secure Passcode?
Secure Passcode is a feature within your mobile app. This is required when you’re logged into Skipton Online and carrying out an activity that needs extra security, such as setting up a withdrawal to a new nominated bank account or changing your personal details. You will be asked to enter the six-digit Secure Passcode from your mobile app where necessary.
If you have your app installed on two devices, for security reasons, the Secure Passcode feature will only be available on one of them.
Things to consider
- Each code lasts for 30 seconds. If you run out of time, you can generate another Secure Passcode.
- If you put in the wrong six-digit Secure Passcode, you can generate another. You'll have three attempts to enter a code before you're locked out from Skipton Online.
If you'd like help with Secure Passcode, start a Web Chat or call us on 0345 702 5026.
Frequently Asked Questions