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Have you tried our Help Centre?

We love hearing from you. But it might save you a bit of time if you check our Help Centre first. There, you’ll find answers to some of our most commonly asked questions. Give it a try.

Help Centre

Additional support

Support is available if you need help with any of the types of things on our list below – even if it’s only a temporary change in your circumstances.

  • Accessibility requirements
  • A life event such as a bereavement or separation/divorce
  • Severe injury or illness
  • Mental health difficulties
  • Communication or comprehension challenges
  • Financial abuse or difficult financial situation.

We’re here to listen and help wherever we can, especially if there’s anything we can do to make it easier for you to manage your accounts.

Call us on 0345 266 0978 or speak to us on web chat.

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