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Our Member Panel

If you’re a Skipton member, we really want to know what you think. Our Member Panel helps us better understand how members are feeling about their money. It makes a big difference to the way we operate, including the products and services we offer.

Help shape the future of our Society

Our Member Panel has over 20,000 members – and we don’t want to stop there.

Since 1853 we’ve helped generations of members and the communities in which we’re based. We want to keep developing products, services, and initiatives to meet members needs and expectations – both now and in the future. And we believe there’s no one better to tell us how to do that than you.

We’re currently looking for new members, and we’d love to hear your voice.

What's involved?

  • We get in touch by email to invite you to take part in online surveys and, occasionally, we'll tell you about other types of research that may be of interest to you.
  • We'll invite you to provide feedback on various topics.
  • We let you know how we use your feedback and any changes you help to make.

Join our Member Panel

We can’t wait to hear from you. By completing the form below you’ll be signed up to our Member Panel and have agreed in full to our Terms and Conditions and Data Privacy Notice of the Panel.

Please note that the information you provide will be used to match you against our database, so the details you provide will need to match our records. You can leave the Panel at any time by emailing customerinsight@skipton.co.uk or by using the 'Opt out of research' link in our emails.

Enter first name

Enter last name

Date of birth

Enter date of birth

Enter email address

By clicking submit you’re confirming you’re happy to be contacted for research purposes.

This form uses reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Panel's impact

“The input we receive from our panellists is vital in helping us improve all aspects of the Society, with topics ranging from how we communicate, to new product ideas and member benefits.

A small group of members also contribute to our Digital Panel - testing enhancements we're continuously making to our digital channels, such as recent work to improve the savings maturity journey.”

Claire Henshall, Research Lead

Our research partners

We also work with external research companies to help us get independent understanding of how our members are feeling and how we can continue to provide the best service possible. Three providers we regularly work with are Boxclever, Trinity McQueen and UserZoom, although we may also occasionally work with other partners.

boxclever logo
Trinity McQueen logo
UserZoom logo

If you would like to opt out of future research or have previously opted out and would like to opt back in, please let us know by emailing customerinsight@skipton.co.uk