Annual General Meeting 2018

Our Annual General Meeting (AGM) was held on Monday 23 April. Your vote is vital in running the Society and we were delighted that so many of you took the opportunity to have your say.

Your vote

As a mutual building society, we're owned by you, our members – not shareholders, so we are completely focused on meeting your needs.

The AGM is your opportunity to influence the direction of the business by voting on board members and asking questions. Voting in 2018 is now closed, and you can find a summary of results here and minutes from the meeting here.

Our highlights of 2017

You can read about our achievements in 2017 in Your Society in Focus - here are some of the highlights:

  • Our mortgage and savings balances continued to grow, while we built on our financial strength and resilience and welcomed more new members.
  • We were the first and so far only financial provider to launch a Cash Lifetime ISA, helping a new generation of members save towards owning their own home.
  • We’ve been ranked by our customers as the UK’s top building society for customer experience* and, for the fourth year running, have been included in the Sunday Times Top 100 Companies to Work For.
  • As part of our charity partnership with Alzheimer’s Society and Alzheimer Scotland, we raised £88,000 and all of our branches now have at least one colleague trained as a Dementia Friend. You can find out more about how we're helping to build a better society in our 2018 Corporate Social Responsibility (CSR) report.

*Source: KPMG Nunwood 2017 Customer Experience Excellence Centre.

There's more information about our 2017 financial performance in the Summary Financial Statement and the full Report and Accounts can be found here.

Prefer emails?

You can register to receive your AGM voting pack by email rather than post for future AGMs.

Meet your Board

Find out more about your Board members.

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