When can you switch?
If you have a deal that’s coming to an end we’ll contact you 14 weeks before, telling you about your options and how to switch your deal if you want to.
If we don’t hear from you, we’ll send you another reminder six weeks before your deal ends.
Once you’ve let us know what you want to do, we’ll give you a mortgage illustration which will outline the details of your new deal, when it will begin and what you need to do to accept it. Your new deal will not start until your current one comes to an end.
Can I switch my deal online?
If you have already received your letter, and you have been told you have the option to switch your deal online, you can start the process now.
Switch my mortgage deal