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Savings Hub

From the ins and outs of ISAs, to keeping your money secure, our Savings Hub has lots of information on how to manage your savings. We’ve also gathered together some of our most commonly asked questions so hopefully you’ll find the answers you need.

Popular savings questions

Here are some of the most common questions asked by our customers

There are different options available to you depending on where you opened your account and your account terms and conditions. Please refer to your savings product terms and conditions to check how and when withdrawals are allowed. You can also visit our Withdrawing page for more information.


Not all ISAs allow transfers in/out – you can find out if your ISA allows them in your ISA product terms and conditions.

You can find all the information you need to transfer your ISA on our Transferring your ISA page.

Transferring your ISA

There are a couple of reasons why this might have happened. The first thing to do is to make sure that the address on your bank account matches the one we have on file. Addresses that don’t match are the most common reason for a card to be declined.

It could also be because you’re attempting to pay a large sum. Occasionally your bank may stop the payment for security purposes.

If you’ve checked these and the payment is still being declined, please contact us.

You can have more than one ISA, but there are some rules you need to know. Read about the rules and the potential benefits of having more than one type of ISA.

How many ISAs can you have?

The ISA allowance for this tax year is £20,000. To find out more about how you can use your allowance, visit our ISA allowance page.

ISA allowance

Get to know your savings

Tax free ISA icon

Know your ISA


Lifetime ISAs

Help and guides icon

Help and guides

Existing customers

We're here to help you make the most of your Skipton savings accounts. If you need more information on managing your money, or making changes to your account, take a look at the options below.

Useful documents

Need more help?

Web chat is often the quickest and easiest way to get in touch but we’re also here to support you over the phone and in your local branch.

Phone us

Speak to our Savings team today

Visit us in branch

Come and see us at any of our branches.

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