If you need a little extra assistance, we’re here to help. Find out about all the accessibility support we offer.
We want to build a Society that’s fair and accessible to everyone.
That’s why we have lots of different services to help people who might need assistance or additional support. If you can’t find the service you need, please ask a member of our team (online or in your local branch).
Including customers who are blind or have any form of visual impairment including colourblindness.
Including customers who are deaf, have a hearing impairment, use sign language or have a speech impairment.
Including customers with a cognitive impairment, dyslexia, dyspraxia, dyscalculia, autism and ADHD
Including customers who have reduced mobility, or conditions affecting their motor skills.
Including mental health, dementia and other long term conditions
We're training all of our branch and call centre staff to better support customers with communication difficulties and disabilities.
SignVideo helps you contact us safely and securely if you use British Sign Language through an online video service.
We’re proud to be the first building society to provide accessibility information on all of our branches through AccessAble.
If you have any questions about any of the services we offer, or you’d like to speak to us about how we can help you, please get in touch.
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