No Pressure Promise

For little questions. For big decisions. For your life ahead.

We can play an important role in helping as you plan your life ahead by sharing information and expertise. We want you to make the right decisions for you, so ask as many questions as you like. And take as much time as you need. We'll never push you to open an account or use our services. No pressure, we promise.

So what does this mean in action? We promise to:

  1. always keep things simple and relevant
  2. explain things at a pace that suits you
  3. give you proper thinking time
  4. be here for you when you need us.

The 'My Review' appointment was very good, the adviser had lots of time, explained things and she didn’t pressure me. I was also given a written copy of what had been discussed.

Customer Experience Survey, July 2017
No Pressure Promise

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