Skipton Investments Online Data Privacy Notice

Skipton Investments Online gives you access to information about your investments in one secure place.

How we use your information

When you register for Skipton Investments Online, we'll ask you to create a password, PIN and set some memorable questions.

We use this information to verify your identity and help keep your account secure.

Skipton Building Society is the Data Controller and is responsible for the personal information we collect and use. We hold personal information and, where necessary, sensitive personal information to meet our legal, regulatory and business requirements. We may continue to keep some information for a period of time after our relationship with you ends, in line with our data retention requirements.

Who we may share your information with

We only share personal information when it's necessary to provide our services or meet our legal, regulatory and business requirements. This may include sensitive personal data.

Depending on your circumstances, we may share information with:

  • your representatives or joint account holders
  • insurers and other financial organisations
  • HMRC and other government agencies
  • credit reference and fraud prevention agencies
  • mailing houses and printers
  • technology service providers.

Your rights

You have rights over how your personal information is collected and used. These include the right to:

  • be informed about how your personal information is used
  • access the personal information we hold about you
  • ask us to correct inaccurate information
  • ask us to delete your information in certain circumstances
  • restrict how your information is collected and used
  • request an electronic transfer of your information
  • object to certain types of processing based on our legitimate interests
  • make a complaint if you're unhappy with how your information has been handled.

Transfers outside the UK and EEA

Some of the suppliers, systems and applications we use may process information outside the UK or European Economic Area (EEA).

When this happens, take steps to make sure that both us and our suppliers have appropriate safeguards in place to help protect your information.

Find out more

For more information about how and why we collect and use your information, who we share it with, how long we keep it, and your privacy rights, please read our full Data Privacy Notice.

If you have any questions about how we use your information, please contact us or call 0345 850 1700.