Helpful contacts

There are many organisations which offer free, independent money advice. Their advisors can assess your situation and devise the best course of action for you.


0800 280 2816

Payplan offers free debt solutions, including free debt management plans and individual Voluntary Arrangements or IVA's.

Advice UK

0300 777 0107

All members provide free and confidential advice, but not all provide money advice.

Money Advice Service (MAS)

Phone the helpline on 0800 138 7777.

Set up by the Government, the Money Advice Service offers free, impartial advice on everything from budgeting to managing periods of financial difficulty.

The MAS Money Navigator Tool can provide helpful guidance personalised to your financial needs, and highlight areas where you should consider taking action now to avoid money problems in the future.

Money Advice Scotland

0141 572 0237

A helpline that provides signposting to free confidential and independent advice on how to deal with debt problems.

Citizens Advice Bureau (CAB), UK and Northern Ireland

03444 111 444

The Citizens Advice Bureau offers free, impartial advice on a wide range of subjects, including specific help with mortgage problems.

National Debtline

0808 808 4000

Provides a free, confidential and independent telephone advice service.

Step Change Debt Charity

0800 138 1111

Step Change offers free, impartial advice to people currently struggling with money, and gives tips on budgeting and managing credit commitments.

Business Debtline

0800 197 6026
Free, confidential and independent advice for self-employed people and small businesses.

Christians against poverty

01274 760720

Other helpful contacts

Jobcentre Plus Office

Find your nearest job centre

Your local office can tell you if you are eligible for any State benefits.


For information about benefits.

Council Tax Benefit

To see if you are eligible for help with your council tax bill, phone Jobcentre Plus on 0800 055 6688 or contact your local council.

Need help?

Phone Contact us via webchat or call us on 0345 850 1766

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Your home may be repossessed if you do not keep up repayments on your mortgage.
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