Direct Debit mandate and schedule

Your home may be repossessed if you do not keep up repayments on your mortgage.

Setting up a Direct Debit

Online

You can complete our Direct Debit Mandate form online. Once we receive it, we'll set up the Direct Debit and let you know when it's done.

Direct Debit Mandate

Call us

You can set-up a Direct Debit over the phone by calling our Credit Management team on 0345 850 1766.

Post

Download the Direct Debit mandate PDF and return to the address within the form.

Direct Debit Mandate [PDF]

Payment dates

If you already pay your mortgage by Direct Debit you may have noticed that your payment does not always leave your account on its official due date. This is due to the time it takes for the Direct Debit to be processed after we have requested it and the times when the Direct Debit date falls over a weekend and/or Bank Holiday.

The following is a schedule of when you can expect your payments to leave your bank account in each month of 2021. Should you wish to change your payment date or if you have any further queries, please contact the Credit Management Team on 0345 850 1766*.

Payment dates available are the 1st, 10th, 12th, 15th and 20th and the last working day.

January

Collection date Date taken
1st 6th
10th 11th
12th 12th
15th 15th
20th 20th

February

Collection date Date taken
1st 3rd
10th 10th
12th 12th
15th 18th
20th 22nd

March

Collection date Date taken
1st 3rd
10th 10th
12th 12th
15th 15th
20th 22nd

April

Collection date Date taken
1st 7th
10th 12th
12th 12th
15th 15th
20th 20th
30th 30th

May

Collection date Date taken
1st 6th
10th 10th
12th 12th
15th 17th
20th 20th
28th 28th

June

Collection date Date taken
1st 3rd
10th 10th
12th 14th
15th 15th
20th 21st
30th 30th

July

Collection date Date taken
1st 5th
10th 12th
12th 12th
15th 15th
20th 20th
30th 30th

August

Collection date Date taken
1st 4th
10th 10th
12th 12th
15th 16th
20th 20th
31st 31st

September

Collection date Date taken
1st 3rd
10th 10th
12th 13th
15th 15th
20th 20th
30th 30th

October

Collection date Date taken
1st 5th
10th 11th
12th 12th
15th 15th
20th 20th
29th 29th

November

Collection date Date taken
1st 3rd
10th 10th
12th 12th
15th 15th
20th 22nd
30th 30th

December

Collection date Date taken
1st 3rd
10th 10th
12th 13th
15th 15th
20th 20th
31st 31st
Your home may be repossessed if you do not keep up repayments on your mortgage.
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