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York branch

Video appointment service

Free Wi-Fi

Please bring your mobile phone, tablet or laptop when visiting this branch. We'll be happy to provide assistance with any of our online services.

By accessing free Wi-Fi you are agreeing to BT's terms and conditions.


We were the first building society to offer detailed access reports on all of our branches through AccessAble.

Branch access guide on

Our branch have taken training from Communication Access UK to support customers with communication difficulties

Communication Access UK trained colleagues


35 Parliament Street
North Yorkshire

Opening times

9:30am - 4:30pm
9:30am - 4:30pm
10:00am - 4:30pm
9:30am - 4:30pm
9:30am - 4:30pm
9:30am - Noon

Opening times review

We've recently introduced temporary opening hours to this branch, these will now become permanent.

This decision means our opening hours will better reflect how our customers interact with us. There will be no change to the overall services we provide and the face-to-face conversations we have with our customers are still as important to us as they are to you.

We’ve carefully analysed how our customers use this branch and produced a summary report with more details, including alternative ways to manage your account and how to get in touch for additional support. You can find out more by clicking the link below.

Customer Impact Assessment report [PDF]
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