Proving your Identity
We may require identification to open the account. If you are opening an account for a child, we will need identification for both you and the child.
If you're opening the account in branch, please bring proof of ID (for any operator and for the child) as set out in our Proving your identity document [PDF].
If you’re 18 or over and on the electoral roll for your current address we may be able to verify your identification electronically, to do this please call us on 0345 608 0783
and we’ll let you know straight away if you’ve passed our checks. If we can’t verify your identity electronically, or if you're under 18, you’ll need to provide us with proof of ID as set out in our Proving your identity document [PDF].