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Working with AccessAble

We’re proud to be the first building society in the UK to work with AccessAble, an organisation that provides Accessibility Guides to thousands of venues across the UK – now including all of our branches.

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How will AccessAble help our customers

AccessAble guides on a Smartphone

Using facts and photographs, AccessAble tells you everything you need to know to plan a visit to one of our branches, from how easy it is to park, to how wide the entrance doors are and much more.

AccessAble has also helped us identify areas for improvement across our branches and we’re putting plans in place to address them.

Visit the branch finder or download the AccessAble app to see the Accessibility Guides for your local Skipton branch, or visit AccessAble.co.uk to find out more.

Find your local branch Visit AccessAble.co.uk

In December 2018 we launched our association with AccessAble by inviting Paralympic gold medallist Hannah Cockroft MBE to our Leeds branch. We also worked with Hannah to look at the issue of accessibility on the high street and produced this short film.

A more accessible Society

  • Although we meet the minimum requirements we’re actively working on improving our website, focusing on the Web Content Accessibility Guidelines. These are the international standards for website accessibility, which takes into account things like colour blindness, dyslexia, visual impairments and cognitive disabilities.
  • We offer a video appointment service, called Skipton Link, for people who can’t make it into branch.
  • Our product information and operational letters are available in braille, large print or audio.
  • You can now select a silent option on the phone when you’re on hold with Skipton Direct.
Skipton Accessibility

*To help maintain service and quality, some telephone calls may be recorded and monitored.

Site intended for UK residents only. Skipton Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 153706, for accepting deposits, advising on and arranging mortgages and providing Restricted financial advice. Principal Office, The Bailey, Skipton, North Yorkshire, BD23 1DN.

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