Heather Jackson

A member of the Nominations, Remuneration and Risk Committees.

“I have huge respect for Skipton, which plays such a large part in helping people shape better financial futures for themselves. I think organisations that really focus on their customers’ needs both short-term and future, are the ones that succeed in the long term. I have worked in large corporations and small start-ups and a common thread for making a positive difference is that they all focus on doing the right thing for their customers. Even though technology and large change projects help drive innovation, the key ingredients are always customers and people – ensuring customers, colleagues and members are at the centre of everything.”

Heather was appointed to the Board in October due to her strong IT, operational performance and digital background. The Board considers these skills important as the Society invests further in its IT and Digital platforms. She’s currently a Non-Executive Director of Ikano Bank AB, JD Sports & Fashion plc and Ditto AI Ltd and also the Managing Director of her own consultancy business. Until recently she was a Non-Executive Director of Tandem Bank. Heather also has 25 years’ experience in senior roles at HBOS/Lloyds plc, Capital One, Boots the Chemist, Asda and Burton Group plc.

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