Chair of the Change Committee and a member of the Nominations and Risk Committees.
Appointed to Board: 2018
Heather brings her strong business operations, technology, strategy and change background which is vital as the Society focuses on improving our customer journeys through all channels and on our use of data to support better decision making. She has 25 years’ experience in senior executive roles at Lloyds plc, Capital One, Boots the Chemist, Asda and Burton Group place. She’s a Non-Executive Director for Ikano Bank Europe and at Rothesay (the UK’s largest pensions insurance specialist) as well as a Trustee Director of Yorkshire Cancer Research.
“I enjoy and value Skipton’s focus on doing the right thing to create value for our customers and members now and in the future. I serve on other financial services Boards and keeping customers and colleagues at the forefront of everything is what fascinates me. I believe organisations that do this build sustainable, successful relationships and do good business. This is how Skipton will maintain our ‘there for you’ approach.”