A member of the Nominations, Remuneration and Risk Committees.
“I enjoy and value Skipton’s focus on doing the right thing to create value for our customers and members now and in the future. I serve on other Boards in retail and financial services and am from a change and technology background, so want to help ensure we look after our colleague and customer needs and expectations as the way people interact with financial services changes. But at the same time we ensure we maintain that unique Skipton ‘there for you’ approach.”
Heather brings her strong business operations, strategy and change background which is vital as the Society invests further in improving customer journeys through its branches, telephony, web and app. She also has 25 years’ experience in senior roles at Lloyds plc, Capital One, Boots the Chemist, Asda and Burton Group plc. She works as a Non-Executive Director for Ikano Bank (and chairs their Change and Renumeration Committees), for JD Sport and Fashion PLC and for Lookers Motor group PLC (also Senior INED and Chair of Remuneration Committee). Heather also serves on Yorkshire Cancer Research Advisory Panel.