When you have a fixed term savings account coming up to the end of its term, we'll contact you around two weeks before the maturity date either by post or email.
Your maturity options
If you don't give us any instructions before your account matures, we will transfer your maturing account into another product automatically. This is the 'do nothing' option. It will usually be either be a one year fixed rate product or an easy access variable rate product, depending on the terms and conditions of the account which is maturing. The letter or email we send you before maturity will give you all the details.
If you're happy with the 'do nothing' option, you can let it happen and you don't need to contact us. If you want to do something else with your money when the account matures, you can choose a different product, add or withdraw money or close your account. The maturity letter or email will tell you what you need to do if you choose one of these options. If you need any help, call Skipton Direct on 0345 607 9823, or get in touch via web chat.
If you would like to give your maturity instructions online you need to be registered for Skipton Online. If you're not already registered, you can do so here.
As part of the registration process you’ll be asked to set up an extra layer of security to carry out the full range of maturity instructions. For security purposes this will be sent to you in the post, so please allow up to 5 days to receive it.
Remember that you won't be able to give us your maturity instructions until you receive your maturity letter or email.
If the maturing account is an ISA
If you're thinking about withdrawing money from your maturing ISA or transferring it to another provider, visit skipton.co.uk/savings/isas/transferring-your-isa so we can help you make sure your ISA keeps its tax-free status.
If you are planning to transfer your ISA to another provider, you will need to start this process by contacting your new provider. They will start the transfer for you, and you will not need to notify us.