Customer Director and a member of the Executive Committee and the Non-Executive Remuneration Committee.
“It’s important to me to work for an organisation that cares for its customers and colleagues, which are values I work by too. I have experience in many segments of financial services, including risk and change management. I thrive on challenge and I’m keen to help people develop and grow.”
Andrew has more than 30 years’ experience in leading customer service and sales teams in financial services. He leads the development and delivery of our financial advice proposition, as well as the Society’s branch network and contact centre. He has previously served as Mortgage and Bancassurance Director at Lloyds Bank, held various senior roles at the Halifax, encompassing branches, mortgages and head office positions, and was Chair of Halifax Sharedealing. He joined the Board in 2016.