The survey uses a unique personal identifier. We use it to link your survey response to other information we hold about you. This allows us to analyse trends across different types of customer or broker and – if applicable – to administer the prize draw or other incentives, as outlined in the survey invite.
We will hold your unique personal identifier alongside your responses for six years. After this point, the unique personal identifier is deleted from your response.
Skipton Building Society is the data controller responsible for the safekeeping of your data.
Skipton Building Society adheres to the Market Research Society code of conduct.
A third party provider, called Snap Surveys, hosts the websites ‘skipton.researchfeedback.net’ and 'skipton.welcomesyourfeedback.net'. This is a secure site. The survey will not ask you to provide any personal information.
You have rights to be told how we use your data, request details of the personal data we hold, request that it be erased, object to the use of your data and to complain to the Information Commissioners Office.