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Understanding fraud

Smiling man scrolls through phone

One of the best ways to stay safe from financial fraud is to know what to look out for. On this page, we’ll keep you up to date with some of the latest scams. And we’ll also give you some hints and tips on what to do if you think you’re in one of these situations.

Stop the scammers

  • Stop

    If something looks suspicious, the best thing to do is…nothing. Don’t click on links, give any details or do what it wants you to do. Instead, look online for the company’s official details and contact them direct.

  • Challenge

    If something looks too good to be true, it probably is. When something doesn’t feel right, stop and think about who is asking you to do it and why.

  • Protect

    The number one way to stop scammers is by making sure your password and security settings are strong, updated regularly and available to you alone.

Featured scam - Text messages (smishing)

Some scammers will send text messages saying there’s been fraudulent activity on your bank account and prompt you to call a number or visit a website to update your personal information. The messages might even appear in a genuine chain of text messages you've received from the organisation before.

Common types of fraud

Useful links

There are lots of places online where you can find more help and information. To help you, we’ve hand-picked some of the
most important ones here.

Get in touch

If you’d like to speak to us about any of the information in the SAFE Hub, or you’d like to report suspicious activity, we’re here to help. You can:

Call us

Speak to our team today on:

8am - 6pm
8am - 5:30pm
9am - 12pm


Find your local branch to speak to us in person:

Take Five to stop fraud

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

Do you think you can tell a scam from the genuine thing? Put your ability to spot a scam to the test with the Take Five quiz.

Take Five quiz is an external website. Skipton Building Society cannot be held responsible for the content of external websites.

Take Five to stop fraud
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