The app contains our main form of two factor authentication, Secure Passcode, which is designed to keep your accounts safe.
Whilst we do encourage as many customers as possible to install this, we do understand not everyone has the means or desire to use a mobile app.
As such, we have an alternative called One-Time Code which sends a text message or an automated telephone call to verify any withdrawals or changes to your account.
To find out more about how this works, visit our One-Time Code page.
One-Time Code