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Tracking your mortgage application

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Buying a new home is an exciting time and we understand that you’ll want to know how your application is progressing. You can track your mortgage application online now, using our case tracker tool. The key milestones you can check the status of are as follows:

  • the date your Decision in Principle was accepted;
  • the date your application was received;
  • the date other required documents were received;
  • the date your case was underwritten;
  • the date your valuation was instructed;
  • the date your valuation is expected;
  • the date your valuation was received;
  • the date your case was offered;
  • the date Certificate of Title was received;
  • the proposed date of completion; and
  • the date the mortgage completed.

Follow the link below and enter your account number and postcode to see the current status of your mortgage and to view recent updates.

Case Tracker is available:

Monday-Thursday 8am - 8pm

Friday 8am - 6pm

Saturday 8am - 1pm.

  • To view the current status of your application please enter the account number for the new mortgage or remortgage and the post code of the new mortgage address.
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Please note there may be a short delay whilst new or recently received information is processed or captured and the updating of your case on the case tracking system.

Need help?

Phone Call Skipton Direct 0345 850 1755

Mon-Thurs
8am - 8pm
Fri
8am - 5.30pm
Sat
9am - 12pm
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
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