Home Insurance existing customers

Your home insurance is provided by Legal & General and you will have either our Protect or Protect Plus policy. You can view your policy documents below. You can also find out how to contact us and how you can make a claim.

Policy documents

The policy summary gives you a brief guide to your cover and exclusions. You can find full terms, conditions and exceptions in the policy booklet.

Mid-term adjustments

If you'd like to adjust or amend your existing policy, please call 0370 060 1124.

Lines are open from 8am to 8pm Monday to Thursday, 8am to 6pm Friday, and 9am to 1pm Saturday. Call charges will vary.

Making a claim

If you'd like to make a claim on your policy, please call one of the 24/7 claim lines:

Home Insurance claims:              0370 060 1124
Home emergency claims:            0800 072 4680
Family legal protection claims:     0370 050 0962

Before you call:

  • report the incident to the police (if applicable)
  • check whether you're covered (see the policy documents above)
  • gather information including the policy number, date and time of loss or damage, and the police loss report number or crime number (if applicable).

Skipton Building Society Home Insurance Protect and Protect Plus is sold, administered and underwritten by Legal & General Insurance Limited. Legal & General Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales Number 423930. Registered Office: One Coleman Street, London, EC2R 5AA

If you've already renewed your home insurance policy with our new insurance provider Legal & General, you can view your policy documents below. You can also find out how to contact us and how you can make a claim.

Policy documents

The policy summary gives you a brief guide to your cover and exclusions. You can find full terms, conditions and exceptions in the policy booklet.

Mid-term adjustments

If you'd like to adjust or amend your existing policy, please call 0370 060 1124.

Lines are open from 8am to 8pm Monday to Thursday, 8am to 6pm Friday, and 9am to 1pm Saturday. Call charges will vary.

Making a claim

If you'd like to make a claim on your policy, please call one of the 24/7 claim lines:

Home Insurance claims:              0370 060 1124
Home emergency claims:            0800 072 4680
Family legal protection claims:     0370 050 0962

Before you call:

  • report the incident to the police (if applicable)
  • check whether you're covered (see the policy documents above)
  • gather information including the policy number, date and time of loss or damage, and the police loss report number or crime number (if applicable).

Skipton Building Society Home Insurance Protect and Protect Plus is sold, administered and underwritten by Legal & General Insurance Limited. Legal & General Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales Number 423930. Registered Office: One Coleman Street, London, EC2R 5AA

Your Skipton Home Insurance is currently administered by Arthur J Gallagher. You can view your policy documents below. You can also find out how to contact them and make a claim.

Policy documents

Mid-term adjustments

If you'd like to adjust or amend your existing policy, please call 0345 0000 772.

Lines are open from 9am - 8pm Monday to Friday, and 9am - 12pm on Saturday. Call charges will vary.

Making a claim

If you'd like to make a claim on your home insurance policy, please call the 24/7 claim line on 01403 321 340.

Before you call:

  • report the incident to the police (if applicable)
  • check whether you're covered (see the policy documents above)
  • gather information including the policy number, date and time of loss or damage, and the police loss report number or crime number (if applicable).

Skipton Home Insurance is sold by Skipton Building Society and Arthur J Gallagher (UK) and administered by Arthur J Gallagher (UK). Arthur J Gallagher (UK) is a trading name of Heath Lambert Limited which is authorised and regulated by the Financial Conduct Authority. Registered office: Walbrook Building, 25 Walbrook, London EC4N 8AW. Registered in England and Wales. Company number: 1199129.

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