Mortgage Payment Protection

The information on this page is for customers with a Skipton Building Society Mortgage Payment Protection policy. From 30th April 2015 we stopped accepting new applications for Mortgage Payment Protection. If you already have a policy with us, you are not affected by this change.

If you don’t have Payment Protection with us, but are looking for a way to protect your monthly income, you may wish to consider if Income Protection Benefit is a suitable alternative for you. There are also other providers of Payment Protection Insurance who can protect you against loss of income.

Make a claim

Check your policy to see if you are covered for the claim you want to make. Also check any exclusions which may apply. If you are not sure whether you can claim, please contact the administrators who will be happy to help you or contact the Society. To contact the administrators for a claim form call 0330 102 6032. Please have your policy number to hand, you can find this on your personal insurance schedule.

Mortgage Payment Protection Insurance (MPPI) Complaints 

If you feel you have been mis-sold any Payment Protection Insurance you have taken out with us please read our Frequently Asked Questions to help find the answers to your questions.

For full details about submitting a complaint please read our Complaints Procedure.

You may also wish to complete our MPPI Customer Questionnaire.

Why is Skipton working with Canopius Managing Agents Limited?

Canopius Managing Agents Limited is a Lloyd's of London insurer that delivers specialised mortgage-related insurance products. They have a solid reputation within the industry, which is why we have partnered with them. Your premiums are held under trust, which means should anything happen to Canopius Managing Agents Limited, your claims will still be honoured.

Have a question?

Call us

Phone Number: Call Skipton Direct for further information 0345 850 1777

Mon - Thurs
8am - 8pm
8am - 5.30pm
9am - 12pm

This information relates to policies taken out after 1st March 2010 only. If you took out a policy before this date, please check your policy documents or contact our helpline on 0345 850 1711*

Skipton Building Society MPPI is underwritten by Lloyd's Syndicates 4444/958. Lloyd's Syndicates 4444/958 are managed by Canopius Managing Agents Limited. Canopius Managing Agents Limited is a managing agent at Lloyd's and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 204847. Canopius Managing Agents Limited is registered in England and Wales number 01514453.  Registered office: Gallery 9, One Lime Street, London, EC3M 7HA.

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