Phishing scams are used by criminals to lure victims into handing over valuable information such as login details, passwords and account numbers, which can be used to commit fraud.
This may be through an e-mail asking you to enter your details, or through a page on screen that attempts to copy a login screen.
How to avoid phishing
Ignore Society e-mails that ask you to follow links to a site to confirm your online account security details. We will never send you an e-mail or a website link asking you to enter your login details.These e-mails and fake sites may look as if they're from Skipton Building Society but they are fraudulent.
Always check that when you login to Skipton Online your correct photo and phrase is shown to you, this is specifically an anti-phishing tool as each user has a unique photo and phrase which cannot be copied by fraudsters.
Always check the authenticity of the Skipton Building Society’s online account site by checking its security certificate, which you can do by double-clicking on the padlock symbol on your browser.
If you think you've given away your security details ring Skipton Direct on 0345 702 5026.
Keep your system and web browser updated. Manufacturers regularly release security patches when weaknesses are discovered in their systems and browsers. Ensure you have the latest updates at all times.