Proving your Identity
If you are not an existing customer of the Society, we will require identification to open the account. If you're opening your account in branch, please bring proof of ID as set out in our Proving your identity document [PDF].
If you’re 18 or over and on the electoral roll for your current address we may be able to verify your identification electronically, to do this please call us on 0345 850 1722 and we’ll let you know straight away if you’ve passed our checks. If we can’t verify your identity electronically, or if you're under 18, you’ll need to provide us with proof of ID as set out in our Proving your identity document [PDF].
We’ll also need a signed mandate from the club or charity’s representatives on their letterhead confirming who can hold and manage the account. In some circumstances we may need to ask for more information.