Insurance Jargon Buster

We know that sometimes information can be difficult to grasp if technical jargon is used. The following list of key terms has been put together to help you to better understand insurance.


A claim is submitted by the insured in accordance with an insurance policy following an occurrence of one or more instances covered within the policy.


Contents refers to household goods, valuables and personal belongings within the home, which are your property or which you are legally responsible for.


Endorsements change the terms or conditions of your policy, or may give you different cover. Any endorsements which apply to your policy will be shown in your schedule,


An excess is the amount payable by you at the first part of every claim, and will be shown on your schedule and/or policy.


Exclusions refers to situations or items of property not covered by the insurance policy. They will be set out in full in the policy


Liability refers to a person being financially or legally responsible for something


An insurance policy is a contract between the policy holder and the insurer. The policy outlines the circumstances under which the insured is covered or not covered.


A premium is the amount of money charged for insurance coverage, and can be paid on either a monthly or annual basis, depending on the insurer.

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