Nationwide network of repairers
You can make a Home Insurance claim at any time of the day or night, so we also have a nationwide network of authorised repairers available around the clock to start putting things right.
If you’re making a Buildings Insurance claim and an authorised repairer is appointed:
- You will not need to obtain any estimates
- They will make your home safe for you
- They’ll arrange a convenient time to complete any further work.
For contents or valuables and personal belongings claims, we’ll arrange for a professional tradesperson to repair or replace your damaged items as soon as possible. For some Buildings and Contents claims, we may ask a loss adjuster to visit you to help make the claim easier and explain how the process works.
Helping you put things right is our priority and we understand the stress that comes with having to make a home insurance claim. So we’ll always act swiftly and you can be assured of the standard of any work completed.