How does our video appointment service work?
Our video appointments are just like a face-to-face meeting. You can chat to a friendly savings consultant, mortgage adviser or one of our financial advisers.
You can talk to us from the comfort of your own home, or a place that’s convenient to you – even if it’s outside our normal branch opening hours.†
You just need a device that supports video conferencing – usually your laptop, desktop or tablet will have everything you need already built-in – and access to the internet.
If you don't have the facilities to use video at home, you can also use the service by appointment in selected local branches – services available may differ depending on your location.