Frequently Asked Questions

Skipton Building Society is a long standing mutual set up in 1853 to help people create a better future by providing a good place for their savings and helping people own their own homes. More than 160 years later, our purpose remains the same. We now have we have 88 branches and over 1 million members. We have over 30 years experience providing financial advice and have helped thousands of customers with their financial plans.

At Skipton our advisers offer financial advice with a no pressure promise. There is no upfront fee for your clients to receive our personalised recommendations. This means they’ll only have to pay a charge if they decide to act on the advice.

We’ve got checks in place to make sure every one of your clients receives the same high standards of personalised advice – and to check they understand the advice they’ve received. Just as you strive to offer a personal touch to your clients, you can be assured that we will treat every client you refer to us as an individual.

We don’t offer Skipton products, we offer restricted financial advice from a panel of carefully selected funds. For straightforward financial needs we typically recommend funds from Aberdeen Standard Investments (ASI), who we have worked closely with to develop a range of options exclusively for our financial advice customers. If your client’s needs are more complex, our in-house technical team continually researches and maintains a panel of fund options from many different providers. Our advisers use this panel to offer personalised recommendations for more complex cases.

We’ve chosen to offer restricted financial advice. Our in-house team of experts research thousands of funds – assessing their performance, fund manager strategy and prospects to put together a panel of funds which our advisers can then use. This allows our advisers to select funds from the panel and develop a financial plan that’s suited to your clients’ circumstances.

As we’re not an independent adviser, there are certain products we don’t advise on. We prefer to specialise on areas of the market that we think are suitable for our typical customers.

At Skipton we recognise the importance of delivering excellent customer service. That's why we aim to contact all referrals within 48 working hours.

We have over 80 financial advisers, and branches located across the country. Under usual circumstances, we would be able to see your clients in their home or in branches. However, due to COVID-19 we are currently only offering appointments via our award winning Skipton Link video service. You will be kept informed on what stage your client is at as they move along the process.

Skipton Link is our video appointment service that is secure, free of charge and easy to use. It allows your clients to have the same face to face service with their financial adviser that they’d have in branch without leaving the comfort of their own home.

We’re currently following government advice and asking customers only to visit our branches if it’s necessary. Therefore, all financial advice appointments will be held over Skipton Link video service rather than in branch or at your client's home. Your clients will still receive the same high level of service as they would in a branch and will still be able to view important documents securely throughout their appointment.

We can offer you and your team tailored free training and support to help you to generate referrals.

At Skipton we recognise the importance of building up trust with both our clients and organisations like yourself. And that is why we put service at the forefront of what we do. We also don’t insist on having exclusivity, as we know your clients may already have this trust in place with their own adviser and we understand that.

There is no expectation on referral numbers. We simply want to help you by providing a financial advice service to your clients when the need arises.

At Skipton we believe good financial advice should be available to more people. It shouldn’t just be for the wealthy few and it isn’t a one size fits all. But advice you can trust that’s designed around your life, your goals and your future. Therefore, we are on a mission to provide financial help to as many people as possible.

Your clients can invest from as little as £20,000 as a lump sum or £500 a month and we can review money purchase pension pots from £50,000. There is no obligation to act on our advice and all this service is delivered with a no pressure promise.

Absolutely. We have a wide number of financial advisers who are introducers. We can offer a service for clients with over £20,000 to invest or a pension of over £50,000 to review. If this is below your minimum threshold for clients get in touch, and let’s talk about your needs.

Yes, we believe that working together should be mutually beneficial. Therefore, we have an Introducer referral fee that will be discussed as part of your initial meeting.

We currently work with other financial advisers as introducers primarily to support with straight forward financial needs. We also have an acquisition proposition which sees us buying client banks from advisers either leaving the industry or diversifying their portfolio to focus on high net worth clients. We are open to discussing all business opportunities and ideas on an individual basis.

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