Contact us

Find out more about our award winning customer experience ›

We're here to help

Being here for you, to listen and give you the support you need is what matters to us the most. From our UK-based call centre, to speaking to us in person or online through our Web Chat service or through our new video appointment service, Skipton Link, we give you the choice of how to get in 

General enquiry

Get more information or ask us a question.

Give feedback 

Have your say or contact our Chief Executive via our online form.

Make a complaint

Let us know if something has gone wrong.

How we use your data

When you contact us and provide the information we request, the Society becomes responsible for your data. We will use this in connection with your enquiry, feedback or complaint.

Where you have provided your email address we may also use this to contact you in relation to your communication.

If you are an existing customer we will not use the information you provide in this form to update any information we currently hold about you unless you specifically request it.

We may keep this information so that we can provide a good service to you in relation to this communication and also so we can fulfil our legal responsibilities. It will not be used for marketing purposes unless you have already given your consent for us to do so. To help maintain service quality, some telephone calls may be recorded and monitored.

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