Motor and mobility impairment

Find out what we can do to help customers who have reduced mobility, or conditions affecting their motor skills.

How we can help

AccessAble

We’re proud to be the first building society to provide accessibility information on all of our branches through AccessAble.

AccessAble

Communication Access UK

Communication Access UK is a partnership between national charities and organisations that share a vision to improve the lives of people living with communication disabilities. Here at Skipton Building Society, we took part in the “early adopter” phase of the Communication Access UK initiative and were the only financial services organisation to do so.

We are now Communication Accessible with over 1500 colleagues trained to help customer with specific communications requirements.

Communication Access UK

Video appointment service

We've made our appointments more accessible with our video appointment service, Skipton Link. You can access mortgage advice, financial advice or a review with a savings consultant, from the comfort of home.

Skipton Link

Sign documents

If you have difficulty or cannot sign your name, please talk to us and we’ll work with you to find a solution suited to your personal needs.

Longer appointments

If you think you may need a longer appointment, please let us know and we’ll be happy to accommodate this.

How else can we help?

We're always working to improve accessibility for all of our customers, so if there's something we could do to help you further please let us know.

Feedback

If you have any questions about any of the services we offer, or you’d like to speak to us about how we can help you, please get in touch.

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