Creating a Society where no one's left out

We're working hard to become a dementia friendly organisation - at Christmas and always.

At Skipton Building Society, we believe in building a better society and supporting causes that matter to our customers.

We’ve made a three year commitment to working with Alzheimer’s Society and Alzheimer Scotland – to raise funds, raise awareness and make sure that we’re an organisation that puts the needs of people living with dementia at the heart of what we do.

Making Christmas Dementia Friendly

We’ve come a long way. Already, we’ve raised over £72,000 to help fund research and improve care and support for those affected by Alzheimer’s, their families and carers. We have a colleague trained as a dementia friend in every one of our branches and we’ve signed up to the Dementia-Friendly Financial Services Charter.

This means those living with dementia can feel reassured that we’ll handle their finances in a supportive and empathetic manner.

98% of people feel the high street isn’t good at supporting those with dementia at Christmas. So, we’ve worked hard to make sure 100% of our branches have a dementia friend.

51% of people affected by dementia find Christmas the most isolating time of the year. That’s why everyone is invited to join us for Elf day and sherry and mince pie day in our branches.

Top tipsEveryone can play their part, read these hints for making your Christmas more dementia friendly.

Download our guide

* Source: Alzheimer’s Society survey of 381 people, made up of people with dementia and their friends, family and carers. Conducted 25 October - 1 November 2016.

How we're becoming dementia friendly

Becoming a dementia-friendly organisation means being part of the nationwide movement aiming to create safe, more inclusive, understanding and friendly communities for people living with dementia.

  • We're working hard to raise awareness of the importance of becoming dementia-friendly. Our commitment to learning from others will make sure we develop and follow best practice when dealing with vulnerable customers.
  • We're delivering Dementia Friends sessions and supporting all colleagues, especially customer-facing teams.
  • Colleagues are busy fundraising in a variety of ways – from dress-down days to running the New York Marathon and organising a charity Forget-Me-Not ball which raised over £40,000.
  • We're taking immediate action, where possible, to make improvements to our culture, processes and procedures so customers with dementia and their carers feel comfortable discussing their needs with us.

More help & support

Please note that the above links will take you to a third party website as described.Their website terms and conditions and cookie policy may differ from Skipton's so please read them carefully.

Dementia and your finances

When you're living with dementia, managing your money could become more complicated. You can get information from your local authority about financial and care support you can get access to.

Find out more

We're committed to becoming Dementia friendly

Becoming a dementia-friendly organisation means to be part of the nationwide movement aiming to create safe, more inclusive, understanding and friendly communities for people living with dementia.

Working to become Dementia Friendly
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