Keeping our members happy is what really matters to us. So if you think we could improve our products or services, or if you have a complaint, please let us know. If you'd like to find out more about our internal complaints procedure, please ask for details at any branch or from our Principal Office.
Alternatively, please call 0345 850 1700* or contact us at the address below:
Skipton Building Society
Complaints we can't settle may be referred to the Financial Ombudsman Service.