What is my current interest rate?
See the current rates of interest paid on our accounts.
What other accounts are available to me?
Further information on our current investment product range. Remember to consider the current terms of your account to check access facilities.
When do I start to earn interest on deposits made into my accounts?
A direct payment into the account such as cash (when permitted) or transfer will start to earn interest from the day on which we receive this payment.
Where cheque payments are made to the account, interest will start to accrue on the third working day from and including the day on which
we pay a cheque into your account, (if this is a working day) until (but not including) the day of withdrawal.
How long does it take for a cheque to clear?
A cheque paid into a Skipton Building Society account may clear from your bank account within two or three days and so you should always ensure cleared funds are available when paying in your cheque. Although the cheque may clear from your account earlier, in the event of it being rejected it can take up to 14 days for the Society to be notified via our bankers. Consequently, we normally permit withdrawals on the seventh working day from and including the day of receipt, if this is a working day.
I am a non-tax payer but tax has been deducted from my account. How can I reclaim this?
You should refer your request to your local tax office and you will be required to provide a Section 975 Certificate of Deduction of Tax. Request a certificate for the current tax year,. If you would like a certificate relating to previous years, please call Customer Services on 0845 850 17 22*. Click here if you would like to register your account for gross interest in the future, and an R85 form will be sent to you.
I have lost my passbook/account document. How do I obtain a replacement?
In the event that your passbook/document is lost, stolen or misplaced, please contact the Customer Service Helpline on 0845 850 17 22* immediately. A warning will be placed on your account to prevent fraudulent use and you will be sent forms to allow us to issue you with replacement documentation. The exact procedure will vary depending on the type of investment you hold and the Customer Service Adviser will confirm exactly what you need to do, during your call. You will need to provide us with written confirmation following your call. This will not affect your investment in any way, once you notify us. In some cases we may change your account number for security reasons. If this is the case you will need to notify your bank of the new reference, in respect of any standing order payments made to your account. If your passbook/account document has been stolen, this should also be reported to the police as soon as possible.
Am I a member of your society? Will I receive a windfall payment if you convert?
If you hold a share account account with the Society, you are an investing member. If you are the first named on an account you are the voting member, so long as you are 18 or over with a balance of at least £100. To vote at the Annual General Meeting (AGM) of the Society you must have been a first named investing member with £100 or more invested on 31st December prior to the AGM and have continued to be such a member up to and including the date of the AGM. You must be 18 or over at the date of the AGM.
The Society is fully committed to, and proud of, its mutual status and we believe that this best serves the interests of our members, staff and the communities in which we operate. In the unlikely event that we should change our status in the future, the terms for a "windfall" would be determined at the time.
From 1 March 2000, the Society requires new investors opening share accounts to agree to assign any potential windfall benefits to charity (currently the Skipton Building Society Charitable Foundation), unless they fall into one of the categories of investor who is exempt.
For more information on the Charitable Assignment.