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An Advance Notice is the method by which Skipton Building Society gives notice to the payer before the first direct debit payment is collected and following any changes to the direct debit payment in respect of amount, direct debit due date and/or frequency.
The Advance Notice Period is the period of time Skipton Building Society is required to give the payer before they debit the payer's account.
An Advance Notice is required under direct debit scheme rules and organisations who offer direct debit as a payment method need to comply with the rules. The Advance Notice must contain certain information to inform the customer of certain criteria relating to their direct debit.
The Advance Notice must include:
Advance Notice must be provided when:
The Direct Debit Guarantee applies to all direct debits. It protects you in the rare event that there is an error in the payment of your direct debit.
The Guarantee covers direct debit payments. It cannot be used to address contractual disputes between you and the billing organisation.
From 1 March 2017, whenever we change your monthly payment, we'll let you know at least 4 working days before we're due to collect your new direct debit payment. This is a change from the 10 days notice we currently give you.
The Society constantly reviews its processes and procedures to ensure that we give our customers great service. By making this change, we can be more flexible in the timing of agreed changes to your account to meet your future requirements.
*To help maintain service and quality, some telephone calls may be recorded and monitored.
Site intended for UK residents only. Skipton Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 153706, for accepting deposits, advising on and arranging mortgages and providing Restricted financial advice. Principal Office, The Bailey, Skipton, North Yorkshire, BD23 1DN.