Customer Forum

To keep our members up-to-date with our future plans and strategy, we recently launched our Customer Forum. An excellent way to share information, it is a great opportunity for members to get involved and discuss their views with us in an open and welcoming environment.

The feedback we receive at our Customer Forum enables us to make sure we’re on the right track and that our plans for the future resonate with our members.

Our Customer Forum will be held every 3 to 4 months, and at present will take place at our Principal Office in Skipton. We occasionally look for new forum members so if you’d like to register your interest in joining, you can email customerinsight@skipton.co.uk to let us know.

What our forum members are saying:

"The forum is very interesting and informative as a customer, I felt our views were valued."

"An excellent insight into the needs of the Skipton team to move things forward by way of honest, open debate with its members."

"I think it is brilliant that a business is actually asking its customers 'what do we do next?'"

"Very friendly and welcoming - not at all intimidating."

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