In 2012/13, the Citizens Advice Service helped over 2 million people to resolve 6.6 million problems – legal, financial, and otherwise – by providing free information and advice from over 3,300 community locations in England and Wales, as well as extensive online support.
As a responsible lender and a member of the local business community, Skipton recognises that the current economic environment is a difficult one for individuals and organisations alike, and is therefore proud to support organisations offering money advice through an annual financial donation. The Craven Citizens Advice Bureau (CAB) helps people in Skipton, Settle, Bentham, Ingleton, and the surrounding areas, to resolve issues via free, independent and confidential advice.
In 2013, Craven CAB helped over 5,000 people through its three outreach centres in Settle, Bentham and Ingleborough. This was all possible due to the help of 30 volunteers, whose work is equivalent to £250,541 of paid labour. The charity also established the new Craven Volunteer Advice Network (CVAN); a service which seeks to help people with problems relating to poverty, housing, employment, social isolation, learning disabilities, and beyond, with the help of local and national organisations.
Erica Cadbury, Bureau Manager of the Craven Citizens Advice Bureau, highlighted that the Craven CAB is unusual due to its high proportion of volunteers to full-time employees. "The volunteers take on an enormous amount of work, and I wish to thank them for the time they put into helping people in Craven with such high-quality advice." Erica also indicated that supporters like Skipton are greatly appreciated by the group for their continued support.